terms and conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright

All content appearing on this Web site is the property of:

Hour of Nine

Copyright © 2010 Hour of Nine. All rights reserved.

Shipping & Delivery

All orders will be shipped within 3 business days.  Items will be shipped via USPS Priority Mail or First Class Mail with delivery confirmation and insurance.  For international or special rush orders, please contact info@hourofnine.com.  Shipping costs vary depending on amount ordered and zip code of shipping address.  At this time, Hour of Nine ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  Undelivered packages returned to Hour of Nine can be reshipped at an additional charge or processed as a return.

Sales Tax

Hour of Nine charges an 8.875% sales tax for all orders shipped within the state of New York.

Return Policy

Hour of Nine accepts returns of new, unopened, undamaged condition received back in our studio within 14 days of shipment. Prior to return, please contact info@hourofnine.com to receive a Return Authorization form that must be included in the package.  Upon receipt of return, we will fully refund your account for the cost of the purchase plus sales tax, if applicable.  Shipping fees are non-refundable.  Sender is responsible for the cost of return shipping fees.  Hour of Nine reserves the right to refuse return at any time if it sees fit.

Privacy Policy

The security of your information is very important to us.  Hour of Nine is an SSL certified site that protects all credit card transactions through encryption.  All personal and financial information received by this site is used solely for the transaction at hand.  This information will remain private and will not be disclosed to any other source or used for any other purpose.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information, including product pricing and availability, may be changed or updated without notice. Hour of Nine and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Hour of Nine believes that customer conduct violates applicable law or is harmful to the interests of Hour of Nine and its subsidiaries.